Privacy policy

CS Interior Detailing is a mobile, interior-only car detailing business in Oakland County, Michigan. This page explains what information we collect when you book with us, how we use it, and the choices you have. Questions go to connor@csautoclean.com.

What we collect

• Your booking details: your name, email address, mobile number, the address where your vehicle will be, details about the vehicle, and any notes you add.
• Your appointment record: the package, price and time; what our detailer did; and before, after and existing-damage photos of your vehicle's interior.
• Payments: the amount you paid and how (for example cash or Venmo). We do not collect or store card numbers.
• Your choices: whether you opted in to texts about your booking or to marketing emails, and when.
• Technical information: to stop abuse of the booking form we keep a one-way scrambled form of your internet address for up to a day. We do not use advertising or tracking cookies.

How we use it

• To schedule your appointment, do the work and take payment.
• To contact you about your booking by email, and by text if you opted in.
• To send you a private report of the work, with its photos.
• To keep business and tax records.
• To send occasional offers by email, only if you opted in.

Text messages

If you tick "Text me about this booking", we text you about that booking: a confirmation, a reminder the day before, when we are on the way, and when we are done. Reply STOP at any time to stop, or HELP for help.

We do not sell, rent or share your mobile number or your text opt-in with anyone for their marketing or promotional purposes. Text message opt-in data and consent are not shared with any third parties. The only company that handles your number for texting is our text message provider, which sends the messages on our behalf.

Who we share information with

We do not sell your information. We use a small number of service providers to run the business, and they handle your information only to provide their service to us:

• our website host and database provider, which store your booking and photos;
• our email provider, which sends booking emails;
• our text message provider, which sends texts if you opted in.

We may also share information if the law requires it.

Photos of your vehicle

Photos we take are kept private. You see them through a private link we send you. We do not publish them, for example on social media, without asking you first.

How long we keep it

We keep booking and payment records for as long as we need them for the business and for tax purposes. Ask us and we will delete what we no longer need to keep.

Your choices

• Stop texts by replying STOP, or by asking us.
• Stop marketing emails by asking us. Booking emails continue while you have a booking.
• Ask to see, correct or delete your information by writing to connor@csautoclean.com.

Children

Our service is for adults. We do not knowingly collect information from children under 13.

Changes

If we change this policy we will update this page and the date at the top. Questions: connor@csautoclean.com.